Skip to content
2-Host

Legal

Acceptable Use Policy

The rules for using 2-Host services responsibly. Part of our Terms of Service.

Last updated 19 June 2026

This Acceptable Use Policy ("AUP") applies to everyone who uses 2-Host services and forms part of our Terms of Service. It exists to keep our network reliable and secure for all customers and to comply with the law. By using the Services you agree to follow this policy, and to ensure that anyone you allow to use your account or websites follows it too.

If something here is unclear, or you are unsure whether a planned use is allowed, ask us first at support@2-host.com — we would rather help you stay within the rules than enforce them after the fact.

1. Content you may not host

You may not use the Services to store, publish or transmit:

  • Anything illegal under Swedish or EU law, or the law that applies to your audience.
  • Child sexual abuse material (CSAM) — this results in immediate termination and a report to the authorities, with zero tolerance.
  • Content that infringes someone else’s intellectual property, trademarks or other rights.
  • Malware, viruses, ransomware, exploit kits, or code designed to harm or gain unauthorised access to systems.
  • Content that incites violence or terrorism, or that unlawfully harasses, defames or threatens others.
  • Fraudulent, deceptive or phishing content, including fake login or payment pages impersonating others.

2. Things you may not do

  • Send spam or unsolicited bulk email, or operate mailing lists without proper consent (see "Email" below).
  • Attempt to gain unauthorised access to any system, network or account, or scan, probe or test the vulnerability of systems you do not own without authorisation.
  • Launch or participate in denial-of-service (DoS/DDoS) attacks, or generate traffic intended to disrupt others.
  • Interfere with the Services or other customers — for example by consuming resources abusively or circumventing account limits.
  • Run activities prohibited on shared environments where they degrade the experience for others, such as unauthorised cryptocurrency mining or sustained heavy background processing on shared hosting.
  • Use the Services to distribute another person’s personal data unlawfully, or in any way that breaches the GDPR.

3. Email and anti-spam

You may only send commercial or bulk email to recipients who have given valid consent, in line with the GDPR and Swedish marketing law (marknadsföringslagen). Every mailing must identify you and offer a working way to unsubscribe. We do not permit the use of purchased lists, harvested addresses, or any sending that results in significant spam complaints or blacklisting of our IP space. We may apply sending limits and rate limits to protect mail deliverability for all customers.

4. Security responsibilities

You are responsible for keeping your account, software and websites secure: use strong, unique passwords; keep applications, plugins and dependencies updated; and set sensible file permissions. If your account is compromised and used to attack others or send spam, we may suspend it to contain the problem and will work with you to clean it up. Accounts found to be compromised may be temporarily disabled until secured.

5. Fair use of shared resources

Shared web hosting plans run on infrastructure shared between customers, so they are intended for normal website workloads, not as a substitute for a dedicated server, a remote backup drive, or bulk file distribution. Please do not use your hosting account primarily to store backups or archives unrelated to your hosted sites. If your usage consistently and significantly affects other customers, we will contact you to find a solution — which may include moving to a VPS or a more suitable plan.

6. Reporting abuse

If you believe a site or account hosted by us breaches this policy or the law, please report it to support@2-host.com with as much detail as you can (URLs, timestamps, evidence). We investigate every credible report and act proportionately.

7. How we enforce this policy

Where we can, we will warn you and give you a reasonable chance to fix a problem before taking action. For serious or urgent issues — illegal content, security threats, or anything actively harming our network or others — we may remove content or suspend the affected service immediately, and where the law requires, cooperate with the relevant authorities. Repeated or serious breaches may lead to termination under the Terms of Service. We apply this policy reasonably and proportionately, and aim to keep legitimate customers online.

8. Changes

We may update this policy as threats and the law evolve. The current version always lives here, with its date. Material changes will be communicated as described in the Terms of Service.